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Clibu search should be case insensitive
2 CommentsSorted by Newest First
Hi Carl,
Search isn't case sensitive however there are issues where it's matching isn't optimal, which will be addressed.
***UPDATE***
It appears that the Clibu search is indeed case insensitive already. So I think I've hit a bug.
I have an article with the words "MQ Native" in the title.
- If I search for "mq" or "Mq", the article is not found. If I try "MQ", it is found. This is what made me think that the search was case sensitive.
- However if I search for "native" or "nATIVE", the article is found.
This bug appears to apply only to words that are in all uppercase: in this case you need to replicate the uppercase in order for it to be found.
Help Desk Software
by Freshdesk
Carl Lum
I just discovered today that Clibu's search is case sensitive. For improved usability, it should default to case insensitive searching. (I assume that the normal search options like case-sensitivity, whole word search, etc., will be added later.)